Please fill in the below mandatory fields for our consumer care line to handle your query efficiently.
Barcode / EAN number example:
Product / Batch code example:
Best before date example:
We only collect your address for the purpose of dealing with your complaint and in the event that we need to retrieve an item or reimburse you.
We use a third-party service provider (HGS UK based in London, UK)* to manage our Consumer Care Line. This service provider does not store, retain or use any of your details except for the sole purpose of processing your enquiries on our behalf and within our IT system.